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Product review conditions

We are pleased that you would like to share your experience with our products. Your reviews help other customers with their purchasing decisions and help us to improve our products and services. To ensure that all reviews are helpful and fair, the following conditions apply:


1. General requirements

  • Writing a review: Registered users can leave a product review on the product detail page.
  • Honesty and accuracy: Your review should reflect your actual opinion and experience with the product.
  • Relevance: Only rate the product you purchased. Please send comments about shipping, customer service or other issues separately to our customer service department.
  • Respectful tone: Refrain from using abusive, discriminatory, defamatory or obscene language.


2. Inadmissible content

  • Reviews must not contain any of the following content:
  • Advertising or links to other products, stores or websites.
  • Personal information such as addresses, telephone numbers or e-mail addresses.
  • Content that violates applicable law or the rights of third parties (e.g. copyrights).
  • Untrue or misleading information.


3. Copyrights

By submitting your review, you grant us the unrestricted and perpetual right to use your content in our online store (e.g. for marketing purposes or on social media). You confirm that you are the author of the submitted review.


4. Moderation

 We reserve the right to review reviews and, if necessary, not to publish or remove them if they violate these conditions. Reviews that are not factual or constructive may also be rejected.


5 Authenticity of the reviews

Reviews may only be submitted by customers who have actually purchased and used the product. Reviews written by automated systems or in return for a consideration (e.g. vouchers, discounts) are not permitted. 


6 Changes and updates 

We reserve the right to amend these terms and conditions as necessary. Changes will be announced on our website.


Thank you for your time and commitment to improving our online store! If you have any questions or comments about these terms and conditions, please feel free to contact us at any time.